FAQs

What should I do if I have difficulty placing Lunchbox EC order online?
If you experience any difficulty placing your order online or otherwise require assistance email info@lunchboxec.com or call/text (715) 559-0309.

How do I know if I placed my Lunchbox EC order successfully?
Once you have submitted your order, an order summary page will be displayed with all of your order details. You may want to print this for your records. You will then receive an email confirming that your order has been successfully received online.

Can I change or cancel my order after I have submitted it?
Once your order is submitted, we cannot guarantee that it can be canceled or changed. If you realize you made a mistake, please call Lunchbox EC at (715) 559-0309, as soon as possible, and we will make every effort to accommodate your request.

What is your refund policy?
Your satisfaction is guaranteed and we will replace or refund items that don't meet your expectations!

When will I be billed for my Lunchbox EC order?
We will bill your credit card immediately when your Lunchbox EC order is placed.

What forms of payment does Lunchbox EC accept online?
We currently accept Visa, Mastercard, Discover, and PayPal

Will I be charged sales tax?
All orders will be charged WI sales tax.